Terms of Service

These Terms of Service (“Terms”) govern your use of the Llumier website and the purchase of products from our store. By accessing our site or placing an order, you agree to these Terms.

Products and pricing

We do our best to describe and price our products accurately. Prices, availability, and promotions may change at any time without notice. We reserve the right to refuse or cancel any order, including for suspected errors or fraud.

Orders and payment

When you place an order you confirm that the information you provide is accurate and that you are authorized to use your chosen payment method. Your order is an offer to purchase, which we accept when we dispatch your item.

Shipping and returns

Delivery estimates are not guaranteed. Returns and refunds are handled in line with our Returns & Refunds policy.

Product use

Llumier MotionFlex is a general support accessory and is not a medical device. It is not intended to diagnose, treat, cure, or prevent any condition. If you have a medical concern about your knees, please consult a qualified healthcare professional.

Intellectual property

All content on this site — including text, images, logos, and design — is owned by or licensed to Llumier and may not be copied or reused without permission.

Limitation of liability

To the fullest extent permitted by law, Llumier is not liable for any indirect or consequential losses arising from the use of our products or website. Nothing in these Terms limits rights you have under applicable consumer-protection law.

Changes

We may update these Terms from time to time. Continued use of the site means you accept the current version.

Contact

Questions about these Terms? Email support@llumier.co.