Privacy Policy
This Privacy Policy explains how Llumier (“we”, “us”) collects, uses, and protects your information when you visit our store or place an order. By using our website, you agree to the practices described here.
Information we collect
When you make a purchase or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect certain technical data such as your IP address, browser type, and the pages you view, to help us operate and improve the store.
How we use your information
- To process and deliver your orders and send order updates.
- To respond to your questions and provide customer support.
- To improve our website, products, and shopping experience.
- To send marketing communications where you have opted in (you can unsubscribe at any time).
How your information is shared
We share information only as needed to run our store — for example, with our ecommerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information. These partners may use your information only to provide their services to us.
Cookies
We use cookies and similar technologies to keep your cart working, analyze traffic, and personalize content. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law. To make a request, email support@llumier.co.
Data retention & security
We keep your information only as long as needed to fulfill the purposes above and to meet legal obligations, and we take reasonable measures to protect it.
Contact
Questions about this policy? Email support@llumier.co.
This policy is provided for general information and may be updated from time to time. Please review it periodically.